Buy Just Looking Thanks! by Alf Dunbar from Waterstones today! Click and Collect from your local Waterstones or get FREE UK delivery on orders over £ Find Just Looking Thanks! by Dunbar, Alf at Biblio. Uncommonly good collectible and rare books from uncommonly good booksellers. Just Looking Thanks DVD / Book. “Just looking Thanks!” “The straight-forward gui de to creating brilliant customer service”. When the You Are The Difference.

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You can also listen to his interview with Myagi below. As someone who has many years’ experience in the retail trade, he is an ideal person to be able to coach and train on how to offer outstanding customer service, something we in Looknig Lewis Aberdeen are striving for every time we acknowledge a customer. I’d like to read this book on Kindle Don’t have alr Kindle? This is the result of akf years relentless evolution in E commerce — refining the online experience and raising the expectations of shoppers the […].

There was a problem filtering reviews right now. Amazon Drive Cloud storage from Amazon. Alf has astutely addressed the need for training at scale by making his steps easily accessible and repeatable for sales associates. Product details Paperback Publisher: Share your thoughts with other customers.

Just Looking Thanks! by Dunbar, Alf

As a Myagi retailer, you can connect to the channel here. Your email address will not be published.

In dunbat audiobook, Ald delivers very clear techniques and skills that can be used on any shop floor right away. English Choose a language for shopping. His simple techniques are easy to follow and highly motivational.


With Myagi we have developed my programme so people can learn on a tablet, iPhone or computer every day to help recap and master the skills found in You Are The Difference.

Many of our customers comment on the hust yet effective messages that the programme conveys looming its’ simplicity is one of the strongest selling points – it works in any language.

View shipping rates and policies Average Customer Review: The interactive DVD shows Alf presenting the principles and techniques from the main YATD session along with the individual and group exercises that helps managers and coaches tailor the session to the needs of their business. Very simple, yet very effective. His unique and enthusiastic communication skills inspires and motivate people which in turn enhance their individual performance. I can safely say that this is the most compelling programme I have come across in twenty years in retail.

What we learned in Q1. The customer wins because they receive a level of service second-to-none.

Electronic version – File DVD – “Just Looking Thanks!”

Showing of 1 reviews. People came away from his sessions very positive and ready to try out the practical methods that he gave them. A choice needs to be made between instant fulfilment or Immersive Brand Experience.

The sessions he ran were interactive, fun and practical but also down-to-earth and realistic. Explore the Home Gift Guide. Amazon Second Chance Pass it on, trade it in, give it a second life. Learn more about Amazon Prime. June 12, February 21, Oliver Swift. June 16, February 21, Myagi. You Are The Difference works because not only does it help people to think differently about the customer, it also helps them to think differently about themselves and the service they give.


The retail world is at a crossroads. The customer wins as they receive a service second-to-none.

Notify me of follow-up comments by email. The main thing you can change is the customer service you offer.

Order Digital Book/DVD : Electronic version – File DVD – “Just Looking Thanks!”

Amazon Music Stream millions of songs. App is also available in free version with selected pages from the YATD book, promo coaching DVD, power point slides and motivational quotes. The sales team wins because they are given a simple and effective way to help them interact with the customer, making their role within the store more rewarding and effective. Notify me of new posts by email. Amazon Restaurants Food delivery from local restaurants.

Amazon Advertising Find, attract, and engage customers. Jkst training programme has been translated into 26 languages and is used by thousands of retailers across the globe. Get to Know Us. Leave a Reply Cancel reply Your email address will not be published.

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